SAMPLE PATRON SURVEY 2018-05-02T14:13:04+00:00

SAMPLE PATRON SURVEY

[Casino Name Here]

How was your visit to [Casino Name Here]?

Your feedback is greatly appreciated and your comments allow us to better serve you. Please fill out this survey and return it in the postage paid envelope and you can receive $10 in free play on your [Players’ Club Name] card. Thank you for your contribution in making [Casino Name Here] a better place!

 

Q1. What do you like best about [Casino Name Here]? (Please check only one answer.)

__  Gaming Experience

__  Food

__  Service

__  Location

__  Favorite Game

__  Other (please specify)

Q2. When you visit [Casino Name Here], do you usually spend money on any of the following items?

a. Food and beverage

__ Yes

__ No

__ Don’t know

b. Hotel or lodging

__ Yes

__ No

__ Don’t know

c. Retail purchase

__ Yes

__ No

__ Don’t know

d. Entertainment (shows, dancing, concerts, etc.)

__ Yes

__ No

__ Don’t know

e. Gambling

__ Yes

__ No

__ Don’t know

Q3. In the past 12 months, have you reduced the number of trips to [Casino Name Here] due to any of the following? (Please check all that apply.)

__  I have not reduced the number of trips to a casino

__  Cost of gasoline

__  Loss of income

__  Decline in health

__  Falling behind on your bills

__  Loss of job

__  Declining value of your home

__  Increased cost of living

__  Other (Please describe)_______________________

 

Q4. All things being equal in terms of size, gaming options, and distance from your home, would you be more likely or less likely to visit [Casino Name Here] if smoking were prohibited on the gaming floor, or does it matter?

__  Much more likely

__  More likely

__  Less likely

__  Much less likely

__  Does not matter

 

Q5. Does smoke in the casino bother you?

__  Very much

__  Somewhat

__  Not much

__  Not at all

 

Q6. Do you believe that breathing secondhand smoke can be harmful to health?

__  Very much

__  Somewhat

__  Not much

__  Not at all

Q7. What games do you play when you gamble at [Casino Name Here]? (Please check all that apply.)

__  Slots (video slots, video, keno, video poker, video blackjack, etc.)

__  Table games, not including the poker room

__  Poker in the poker room

__  Keno (SuperSlots)

__  Bingo

__  Other (Please describe)_______________________

 

Q8. What one game do you play most often, or do you play them all equally? (Please check only one answer.)

__  Slots (video slots, video, keno, video poker, video blackjack, etc.)

__  Table games, not including the poker room

__  Poker in the poker room

__  Keno (SuperSlots)

__  Bingo

__  Other (please describe)_______________________

__  Play them equally

 

Q9. Do you smoke commercial tobacco (cigarettes, cigars, cigarillos, etc.)?

__  Yes

__  No

 

Q10. Do you ever smoke while you play?

__  Yes

__  No

 

Q11. Which of the following categories describe your racial or ethnic identity? (Please check all that apply.)

__  American Indian/Alaska Native/Native

__  White/Caucasian

__  African American

__  Hispanic or Latino

__  Asian

__  Other (Please describe) ___________________________

 

Q12. Without telling us your exact income, into which category did your total household income for the past year fall?

__  Less than $20,000

__  $20,000–$39,999

__  $40,000–$79,999

__  $80,000–$119,999

__  $120,000 or more

 

Q13. Which of the following categories describes your current level of education?

__  Less than high school

__  High school graduate or equivalent (GED/HSED)

__  Some college

__  College graduate

__  Graduate or professional degree

 

Q14. Do you have any other comments you would like to share with us?
If you would like to receive $10 free play for completing the survey, please enter your players’ club number here.

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