Focus on the Customers:
Giving the Players and Patrons a Voice


Most casinos have a player’s club. Casino player’s club members are repeat customers who are invested in their particular casinos and brands. Casinos offer special rewards and incentives to keep their player’s club members satisfied and coming back for more gaming or entertainment experiences, including dining, shows, hotel upgrades, and so forth. Therefore, it is important to engage casino patrons (including potential customers) and player’s club members in the conversation about the need and desire for a smokefree casino. Their input will be crucial to help support a smokefree policy. This is something to consider carefully.



Real Life Stories


Patrons Express their Support for Smoke-free Casinos

Casino patrons are the life blood of the business. Listen to their reasons for supporting smoke-free casinos. For more videos, please visit the video library.


Colorado’s Smokefree Casinos: Rod and Stephanie Lane’s story

Long time casino goers Rod and Stephanie Lane talk about their passion and advocacy for smokefree casinos in Colorado and the need to protect everyone.Watch now.


Colorado’s Smokefree Casinos: Kathy’s Story

The ANR Foundation is proud to release “Kathy’s Story”, another powerful testimony in our series of personal interviews about secondhand smoke in casinos. Watch now.


Jay’s StoryJay’s Story

Jay has been frequenting casinos for 25 years and remembers what it was like when Colorado’s casinos were smoke-filled. Because Colorado’s state-regulated casinos are smokefree now, he has seen the…Watch now.




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